COMMUNICATIONS & 9-1-1

Commander Wendy Herring

Communications & Records (CRC)
100 N. Stateline Avenue
Texarkana, Arkansas 71854
Phone: (903) 798-3173

The Central Dispatch Center is a 24-hour operation which provides emergency and non-emergency call taking and dispatching for police, fire, and city services as needed. The Central Dispatch Center is also the Primary Answering Point (PSAP) for Texarkana 9-1-1 calls, which includes transferring emergency calls to the appropriate agencies as needed.

The Central Dispatch Center strives to handle all calls in a professional, accurate, and timely manner.

Responsibilities

The Central Dispatch Center is responsible for receiving and transmitting pure and reliable emergency and non-emergency communication 24 hours a day, every day of the year for the city of Texarkana Arkansas, Texarkana Texas, and Bowie County Sheriff’s Office. They also track emergency vehicles and collect, store, and disseminate other pertinent first responder information.

These Professional Telecommunicationers are often the first point of contact for citizen’s needing first responder assistance. They also provide officers with a wide variety of support services that include conducting wanted person searches, driver’s license checks and vehicle registration checks, by computer through the state and national law enforcement computer networks.