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Texarkana Police
Guide To 9-1-1 Use

 

9-1-1 is the emergency telephone number for your city. We want to show you how to call 9-1-1 in case you ever need help from the Police, Fire, or EMS.

WHEN TO CALL 9-1-1 AND WHEN NOT TO CALL

There are four reasons to make an EMERGENCY 9-1-1 call:
1. To help someone who is hurt and needs help.
2. If you smell smoke or see a fire.
3. If you see someone stealing something or hurting someone.
4. If you need help fast for any reason.
5. Remember, don't call 9-1-1 to ask questions or play a joke.

HOW TO MAKE AN EMERGENCY CALL TO 9-1-1

1. Stay calm. Don't get excited. Take a deep breath, and relax.
2. Tell the person who answers the phone what is wrong like this:
" My house is on fire."
" I am hurt very badly; I can't move."
" I hear a noise outside my back door and see a shadow through the window."
" A strange man told me to get in his car and I ran away."
3. Give the exact address of the emergency. Remember to give the full address, even the apartment number.
4. Give the phone number and address you are calling from.
5. Give your name.
6. DO NOT HANG UP until the the police or fire department dispatcher tells you to. They need to ask questions to help the police officers, fire fighters and paramedics find you as fast as they can.
7. If you cannot remember 9-1-1, or are experiencing a technical problem, dial "0" for the operator.

OTHER IMPORTANT NEWS ABOUT 9-1-1

1. Telephone booths in your city are set up so you can call 9-1-1 for help without putting any money in the phone. Just pick up the phone, listen for the dial tone and call 9-1-1.
2. If you know someone who cannot talk or hear, we can explain to how to use 9-1-1 with their special typing machines.
3. A person who calls 9-1-1 and faints while talking can be found because of the special way 9-1-1 works here. We will send help to the place they called from.

   
 
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